Rider Support
Trip questions, account access, and payment inquiries.
Email rider supportSupport
We are here to help
Email support@ridebylamar.com for rider, driver, safety, and business questions while we prepare for launch.
Driver Support
Onboarding, verification status, and driver account questions.
Email driver supportSafety Concerns
Non-emergency safety reports and platform safety questions.
Email safety concernsBusiness / Partnership
Vendor verification, partnerships, and business inquiries.
Email business / partnershipAccount Questions
Account access, deletion requests, and profile updates.
Email account questionsFrequently asked questions
Is RIDE available in my city yet?
RIDE is preparing for launch. Availability will be announced through official channels when markets open.
How do I contact support?
Email support@ridebylamar.com with your account email, role (rider or driver), and a clear description of your question.
Where are legal policies published?
Visit the Legal section for terms, privacy, safety, and agreement pages. Draft policies are marked pending legal review.
How do I download the app?
Visit the App page for iOS and Android download options. Store links will activate when listings are live.
How do I become a driver?
See the Careers page for driver opportunity details. Application steps will open in the mobile app when your market launches.
Can I delete my account?
Account deletion may be available in the app where supported, or by contacting support@ridebylamar.com. See our account deletion notice for retention details.
Reach us anytime at support@ridebylamar.com.